The uses of audience research

A few weeks ago, I attended a conference on ‘Understanding Museums’ in Germany. It was about researching museums and researching audiences, with a particular focus on new and innovative methods [1]. In the final plenary session, the organiser for the museum research aspect of the conference expressed his hope that the focus on researching audiences … Continue reading The uses of audience research

Visiting Rome, Or: The temptation of thinking in evolutionary stages of interpretation

Last week I came back from my first trip to Rome. What an amazing place! However, as someone working in heritage, I thought what probably thousands of heritage professionals before me have thought: this interpretation (if you can even call it that) is just terrible [1]. Signs were cluttered, randomly placed and half of the … Continue reading Visiting Rome, Or: The temptation of thinking in evolutionary stages of interpretation

Why We Need Good Interpretive Planning Processes

Two things recently have made me think again about what should be included in a ‘good’ interpretive planning process.  One was hearing at a meeting that first should come the decisions about the content, and then we’ll ‘add on’ the interpretation, suggesting an understanding of interpretation as, well, an add-on, a media solution. The other … Continue reading Why We Need Good Interpretive Planning Processes

Interpretation, using questions, and preferred readings

I recently read Sharon MacDonald’s fascinating book Difficult Heritage.  Negotiating the Nazi past in Nuremberg and beyond [1].  There were a lot of thought-provoking observations in the book, but the one I’d like to focus on today are the guided tours of the Nazi rally grounds. Geschichte fuer Alle organises these tours.  Their website explains … Continue reading Interpretation, using questions, and preferred readings

And that’s what good architecture can add to interpretation

In March last year I blogged about my thoughts on architecture and interpretation.  When I visited the Rosicrucian Egyptian Museum in San Jose, California last week, I was reminded of that post –as an example of where it works brilliantly. Now, I’m sure an Egyptologist would find plenty of faults with the pseudo-Egyptian museum buildings, … Continue reading And that’s what good architecture can add to interpretation

Interpretation: If they notice it, it’s bad

As I continue to plough my way through transcribing the visitor interviews that I’ve done at Museum und Park Kalkriese in Germany I am struck by one observation: a lot of visitors refer to ‘the presentation’.  They came because they wanted to see how the story was ‘presented’.  They liked ‘the presentation’.  ‘The presentation’ was … Continue reading Interpretation: If they notice it, it’s bad

Communicating Messages: Is Interpretation Missing the Point?

In a recent meeting, my PhD supervisors asked me: Is interpretation missing the point by focussing on messages? That interpretation is about communicating messages is a conventional wisdom in the field.  Distinct messages are inherent in the definition of interpretation as a ‘mission-based communication process’ [1], and they are the basis from which we measure … Continue reading Communicating Messages: Is Interpretation Missing the Point?

Objects don’t equal objectivity, or: The pitfalls of object-driven interpretation

Last week I was back in Germany finishing up the visitor interviews at Museum und Park Kalkriese for my doctorate research.  One interview in particular struck a note with me.  A visitor was very upset about what they felt was a major lack of balanced representation.  They felt that there was little to nothing about … Continue reading Objects don’t equal objectivity, or: The pitfalls of object-driven interpretation

Interpretation, facts, and a bit about respect

I spent last week at a thought-provoking seminar on interpreting megalithic sites.  Most of the other participants were archaeologists, charged with unearthing the facts that might tell us what sites are all about. I couldn’t help but be impressed by their attention to detail, and their commitment to objectivity and truth. The latter is of … Continue reading Interpretation, facts, and a bit about respect